• Repeat Orders

    Coming as a part of our platform upgrade, we will be introducing a much requested Repeat Orders feature! This will allow you to create orders that may recur every week, fortnight, month, year, or more! Customer going away? No problem! Just pause their subscription until they get back and it…

  • PaymentSense

    Terminal not turning on or screen not lighting up Unplug power, wait for ten seconds and then reconnect. Check all cables are firmly connected or battery pack is firmly inplace. Check internet or phone line is working. Terminal won’t connect to processa payment TRY FIRST Hold down the clear button…

  • PaymentSense

    Our members get an EXCUSIVE deals with PaymentSense. If your switching from another provider, They will give you a 30day rolling contract, first month FREE, brand new integrated terminal, and best of all they will pay your cancellation fee from your current provider! See below for more details: If you…

  • Something else?

    If you are experiencing a problem that isn’t listed on here, don’t worry, just email Support@floralfrog.com with a few details and we’ll get back to as soon as possible!

  • New Payment Providers

    As part of our new platform, we will be introducing 3 new payment providers: WorldPay Stripe PayPal WorldPay and Stripe will both integrate with their card machines as well as provide a Virtual Terminal inside the software for taking “Customer Not Present” payment on your phone orders. PayPal will also…

  • More web integrations

    As part of our platform update, we will be including 3 new web integrations. These include: FloristWindow BloomLocal And WooCommerce How will these integrations work? Previously with our FloristPro integration, orders were only viewable form the calendar or the “Incoming Orders” section of the software, away from the normal orders…

  • FrogPOS Introduction

    This video will give you a tour of the FrogPOS as well showing you a handful of tips to get the most out of it in your business.

  • Migration to our new platform

    We have a brand new platform which has some great new features and enhancements. The look and feel will be similar to the existing system so don’t be daunted that you’ll have to learn something new. Most of our users are already on the new platform and we will be…

  • WooCommerce Plugin

    Install a Plugin using the WordPress Admin Plugin Upload This article details the steps required to install the Floral Frog plugin to a WordPress/WooCommerce site to enable categories, products and orders to be received into Floral Frog. Note: The Floral Frog plugin can be found at the bottom of this…