My Cash Drawer won’t open When Cash Drawer does not open We have found that on some occasions that the cash drawer on the mPOP...
My Cash Drawer keeps disconnecting from Bluetooth We have found on some occasions that the cash drawer on the mPOP will not open and displays a message...
My Receipt Printer is jammed Paper Jam When paper jams occur, do not forcibly pull the paper and use the following steps to remove the...
The light on my cash drawer is flashing LED Display The Power LED and Error LED will let you know the status of mPOP, for instance if it is in...
PaymentSense Terminal not turning on or screen not lighting up Unplug power, wait for ten seconds and then reconnect. Check all...
Loss of Internet Connectivity If you experience a loss of Internet connectivity in your flower shop due to Broadband issues, then you can connect...
Checking your Internet Connectivity Floral Frog and FrogPOS rely on your Internet connection to work properly. If you experience slow responses from our software...
Something else? If you are experiencing a problem that isn’t listed on here, don’t worry, just email Support@floralfrog.com with a few details...